People are drawn to aviation for all sorts of reasons, but they STAY in aviation because they fall in love with it… it just gets in our blood. We’re certainly willing to put up with some frustrations in order to keep doing what we love because we just chalk it up to how things are. SynapseMX is working to remove ‘the maintenance software’ as one of those frustrations for people who manage aircraft.

We’re on a mission to build beautifully simple aircraft maintenance software that people will actually enjoy using.

One of the things we’re doing to make SynapseMX useful is through something called Gamification, or the use of game mechanics in a non-game scenario. That’s a mouthful, isn’t it? It all boils down to this: if you make the work mentally stimulating and engaging, it helps people complete tasks they would otherwise dread.

So, what kind of concepts from games can we use for creating better aircraft maintenance software?

Plenty, as it turns out!

An easy-to-understand visual indication of your status.

Let’s say that every time you do some work, you get a point for it – for example, every task card closed. Over time, your running “score” can be used to “level up” and unlock special content or rewards: maybe it’s just bragging rights for the most effective mechanic every month, or maybe the company links that to an extra buddy pass or a gift card to the local airport diner.

An easy way to feel pride in the results of your work.

When you build something, it’s easy to look at it and feel a sense of accomplishment when it’s done. But there’s a lot of “hidden” work involved in aircraft maintenance that doesn’t really show progress well… like repairing your planned maintenance schedule after a weather disruption, for instance.

In SynapseMX, when you level up we’ll tell everyone else on your team about your achievements. No more toiling along feeling unrecognized! We can even show a leader board with projections of who will win the gold, silver, and bronze trophies for that month.

Continuing Improvement
A better way to support continuous learning.

There’s ALWAYS something to learn about… Whether it’s new tools on the line or a new engineering document for an aircraft modification or an AD on the flight controls – it’s all critical to stay current. Most places accomplish this with a “Read and Sign” process. SynapseMX can use that information (even from a 3rd party system!) to quickly show who’s on top of it and who needs to catch up.

Countdown challenges are another way to motivate everyone – if everyone completes their recurrent training on ground power by the 1st of the month, you unlock group awards. This could be for simple bragging rights or the company could choose to link it to a real-world award like a catered lunch for the team.

Of course, these are just a few examples of the vision we have for how engaging, beautifully simple aircraft maintenance software should work.

We’re currently talking with folks from aircraft operators and airlines who want to help us build on our vision and create maintenance software they would want to use. Want to weigh in? Drop us an email or leave a comment below.

We’d love to hear your feedback!